Remove Profit Leakage

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Business owners and managers are often blind to their company’s profit leakage. We help you improve profits. Through our purposeful investigations, this major problem can often be found among the staff, company culture, decision making, lack of processes and choosing the wrong clients.

Good employees are your most valuable resource. eccoConsultants’ specialist business consultants can coach you in hiring the right people and make sure they know what’s expected of them. We then help you put the processes in place for easy performance measurement. This results in a higher retention of staff and productivity improvements.

We assist management to use efficient and easy KPIs to identify employee performance, which allows swift action to be taken to correct problems and profit leakage.

Sales staff need to be trained in ICC ─ Ideal Customer Criteria ─ to ensure your company is choosing to work with businesses who are interested in a win-win for the supplier and the customer, delivering profits to both.

eccoConsultants’ business advisers coach you to look at your business objectively. We sit with you to address the hard questions.

Here are some:

Why do we do that?
How big is our market?
What is our market?
Why do our staff think like that?
What do our staff believe we really supply?
Who are our real competitors?
Why do we repeatedly lose throughout the sales process?
Why do customers never pay on time?
How can we get more sales?
How can we motivate staff?

“Not having simple, time-saving systems to quickly and easily identify profit can result in profit leakage.”

One way to identify profit leakage is to decide if problems are either a Waste of Resources or a Misuse of Resources.

Waste of Resources: this is when money is spent on items or services (eg indoor plants) that are deemed not absolutely necessary. But if you removed them from the balance sheet, generally they would have little impact on the volume of sales or profitability.

Misuse of Resources: this can refer to salespeople focusing on non-profitable customers, non-productive staff, under utilised technicians, and not being clear about your company’s profit focus.

Attend to these issues and stop the profit leakage ─ long term.

Please contact eccoConsultants to find out how we can find and stop your profit leakage.